Dear Clients,

These are the categories now used on our website to mark types of car damage:

1. Run&Drive (green circle): condition code that means the vehicle is in running condition, can be started and driven.

2. Non-Drivable (red circle): condition code that means the vehicle is considered inoperable and is in non running condition.

3. Non-Defined (grey circle): condition code that is assigned to vehicles which condition has not been specified by the selling party. Condition details should be checked individually upon buyer's request.

4. Engine starts (blue circle): condition code that means that the vehicle starts and run at idle, and there's no guarantee that the vehicle's fully drivable.

Let us know if you have any questions:

help@auctionexport.com  | 1-416-900-33-03 

On AuctionExport.com you can order vehicle history reports in packages for $15, $30 and $50.

To order the Vehicle History Report, simply login and go to the “Services” tab in your profile page > https://www.auctionexport.com/en/Profile/Autocheck 

Please note, that to order this service you should have a positive account balance > https://www.auctionexport.com/en/Profile/FinanceDeposit 

Let us know if you have any questions: help@auctionexport.com 📧 1-416-900-33-03 📞

ADD TO MY WATCH LIST service allows you to save your search results and check on them later. 

Click ADD TO MY WATCH LIST button on any vehicle profile and car will be added to your WATCH LIST.

In order to check the cars in your WATCH LIST, go to the SERVICES section and choose WATCH LIST. 

https://www.auctionexport.com/en/Profile/Watch_List

Let us know if you have any questions: help@auctionexport.com 📧 | 1-416-900-33-03 📞

AuctionExport introduces its innovative feature - Live Vessel tracking. You can track your cargo live through our profile feature. You can View the Location of your ship through your profile under the vehicle status tab. You will receive a notification if this option becomes available for your vehicle, after it has been delivered to the exit port.

For more information please contact shipping department: shipping@auctionexport.com

If you submit a live on the phone request you will receive an email with an approximate time of the sale and will be contacted by one of our sales representatives 5 minutes before the bidding starts. During the live sale our sales representative will tell you the current bid amounts and you will tell him whether to bid or stop. This gives the advantage of bidding even when you are away from the computer. The sale is very quick with approximately 3 seconds between bids.

For more information about our bidding options - https://www.auctionexport.com/en/Home/HowToBuy.